The independent pharmacy sector in England faces some significant issues: A static CPCF in real terms, the need for capacity and space for services to generate profits, increasing dispensing volumes and associated staff that drive costs but are contributing negligible profit.
When considering a dispensing-automation solution to try and solve these issues, one often overlooked element is that of resilience and reliability.
The team at HubRx have used their decades of experience in dispensing automation and created a world-class facility to deliver 15 hours of capacity per day per pharmacy. Partnered with KNAPP, a global provider of intelligent and automated solutions for intralogistics and production, HubRX is a reliable and resilient service for independent pharmacies, using at-scale systems that are normally the preserve of national chains.
All without any Capex, project implementation or ongoing maintenance overhead for independent pharmacy businesses.
To maintain HubRx reliability, we have onsite engineers from KNAPP based permanently onsite during working hours. Ready to resolve any issues that may emerge with the automation systems almost immediately as well as carrying out preventative maintenance.
“Being based permanently on-site allows us to stay closely aligned with the HubRx operations team and ensure a rapid response.”
“We ensure strong operational resilience at HubRx through key redundancies—for example, the dual Pack-2-Patient lines, which provide built-in fallback. We also hold critical spares on-site and operate a highly proactive and reactive support model to resolve issues quickly, without reliance on external contractors or long delays.
Mikey, Lead Site Engineer – KNAPP (HubRx Site)
With our simple Rx item cost-plus approach, that includes the reassurance of our same-day maintenance and repair ability, why wouldn’t you want HubRx to be your expert dispensing partner. Leaving you able to focus on transforming your pharmacy business into the viable, community healthcare service provider it needs to become.
Book a call with us now to explore how HubRx can deliver capacity, efficiency and profitability.